🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

The Phone Answering Service Sydney

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Telephone Answering Service Australia

The platform can manage follow-up, and list building calls with ease. You can set custom hold music to amuse callers while on the line. It has trained virtual receptionists who can deal with customer FAQs and other intricate queries. Users can get the live chat history and records. It charges a one-time setup cost, and the activation can use up to two company days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual workplace space, Strategies start at $50 a month. No Voice, Nation is the very best phone answering service for small services with USA-based agents. The services also work throughout construction, realty, and medical firms.

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Pat, Live delivers 24/7 consumer services from Monday to Friday, standard working hours to increase your customer's complete satisfaction. Every Pat, Live plan features a dedicated contact number and helps clients with often asked questions. It uses additional services like customized call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and transfer calls to your mobile phone or workplace extensions (phone call answering). The live call transfer and patching the caller directly to the best extension, individual, or department. Virtual assistant staff can take and provide customer messages. Answer, First provides system tracking to track phone notifies or email alerts.

Companies can access call reports and recordings in real-time. The service cancellation terms are not consistent with the market requirement. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Strategies begin at $30 a month. No Abby Connect is amongst the best small company answering services with a successful supervisor and team to answer company calls.

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Companies can set customized voicemails for their clients by means of Abby Link. Abby users can call and text on the Abby, Go mobile app. It can schedule recurring live call dealing with guidelines on your account. The number of staff member you can set on the account is not restricted. Abby Connect does not have any call barge and call whisper.

You can filter out spam or Robocalls using the spam blocker. The team can schedule, cancel, and reschedule consultations with callers on your behalf. Answering Service Care can digitally tape phone call and gain access to them for later on recommendation. It has an on-call calendar that updates the staff about on-call schedules.

Live Answer An automated answering service can turn consumers away if they prefer to talk to a live individual! In some cases you require more then an answering maker. Ozetel is proud to use live answering services at very cost effective rates and with the flexibility to suit your specific service requirements. Do not miss your valuable consumer calls, have the Ozetel call representatives take the call for you when you are busy or not available.

85 each YES YES YES Common FAQ's Rather of squandering labour hours and purchasing training, you can have inbound calls addressed by Ozetel's professional staff. Do not let your calls go unanswered. Utilizing the Ozetel telephone answering service as a cutting edge group is simple and you get these excellent features; 1.

Keep in mind, the transfer is a live response "blind" transfer. This indicates that once the call has been transferred on to an external phone number, we can not retrieve the call if the external number does not answer. Speak to the Live Answering service professionals today if you need additional information.

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Call 159 and follow the triggers or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's primary calling app and press the Call button.

In other words, each time your service line rings, it's a possibility to make cash. On the client's end, a couple of things are as discouraging as not having the ability to reach an organization when you require to. When consumers can not get a hold of you, they might lose faith in your brand name.

They need to include outstanding, confirmed recommendations and have experience in in-office and virtual communications - virtual telephone answering service. There's the old saying that in order to earn money, you have to spend money. However in the case of outsourcing your service communications to a virtual answering service, spending cash saves cash. Here's why.

However using one can conserve your company cash in manner ins which, in the long term, make the costs connected with an answering service more than worth it. Taking your company interactions out of the workplace saves you on overhead costs associated with: If you work with an in-office receptionist to manage your calls, you'll need a location for them to work.

However contracting out to a virtual assistant company removes that duty (business call answering service). How your service manages its communicationwith customers, with suppliers, and with others in your communitygoes a long method toward shaping its credibility. business call answering service. Phone lines that ring and call, calls that are never ever returned, and messages that don't get provided are all things that can make the public question the stability of your company.

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Definitely there's a better usage of their talents and skills - business call answering service. Virtual assistants are an opportunity to off-load the lengthy work of being a contemporary company with modern interactions needs. Employing a virtual phone assistant is an opportunity to step far from the telephone and get back to what's important: running your service.

2 It permits you to keep exceptional customer support by offering you with a record of what your client needs. In turn, this allows you to anticipate their future needs as well as the requirements of other clients. Luckily, call recording is a service many virtual phone answering assistants provide.

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But if you partner with the best answering service, they can manage your online chat functions for you. Using your consumers the opportunity to communicate with you in the language they're most comfy with is a level of client service that can construct client trust and loyalty. Partner with an answering service that provides services in other languages aside from English.

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That's how we assist small companies grow and thrive. We offer people-powered interactions options for small companies that need a helping hand. Combining excellent client service with the current innovation, we're making it easier than ever for your small company to achieve industry results. Ready to discover how Nexa can enhance your business? Begin today.



In the last few years service has become very competitive and you need to try to find any opportunity where you think that you might be able to get a competitive edge on the opposition. Signing your service up for a phone answering service - business call answering service with is a really excellent way for your company to acquire that competitive benefit over your competitors.

Top Answering Services In Australia - 2023 Reviews Melbourne

When you have an excellent answering service that you can forward a great deal of those time losing calls to you will have a significant amount of time to focus on tactical jobs. Our trained expert telephonists can figure out the time losing calls and the irrelevant telephone call and divert the important calls across to you or your group to action.

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